Frequently Asked Questions

Please provide your real name, valid bank account details, and contact number to complete the registration. The registration information must match your real identity; otherwise, it may affect withdrawals and other transactions.

Deposits are typically credited within 5 minutes. We accept various payment methods, including bank transfers and USDT deposits, offering flexible payment choices for users.

Please keep your account information, including your username and password, secure. If lost or disclosed, contact our online customer service immediately and provide the necessary information to retrieve your account.

Withdrawal requests are processed within 3 hours after the end of each race day. To ensure a smooth withdrawal process, please contact customer service in advance and submit the necessary request.

Participation in platform promotions and reward programs must comply with the respective terms and conditions. The platform reserves the right to cancel rewards for any violations.

We provide 24-hour online customer service to address any questions or issues you may have.

We are committed to promoting responsible gambling and advise users to bet rationally and not exceed their risk tolerance. If you need help or consultation regarding gambling, please contact our customer service team.

To protect your interests, we recommend regularly checking your account transaction history and contacting customer service immediately if any irregularities are found.